Accessibility statement

Scope and ownership

Birmingham City University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This accessibility statement covers the pages that sit on the webcorp.org.uk and traccovid.com websites.

Using the website

We strive to create a website that can be used by as many people as possible. We understand the importance of creating content with accessibility in mind.

This means you should be able to do the following:

How accessible is our website

We know that some parts of this website are not fully accessible:

What to do if you can’t access parts of the website

If you are unable to access content on our website, we will try to provide alternative formats to mitigate this. We are unable to provide content in every available format but we will aim to try and make our content as accessible as possible based on your needs. We review our available formats on an annual basis and our next review will take place in September 2022.

Requesting an alternative format

If you require information in an alternative format, please contact rdues@bcu.ac.uk providing the following details:

Your email will be acknowledged within three working days and we will provide a timescale for resolution.

Alternative formats available:

Please note, we are currently unable to provide content in the following formats:

Reporting accessibility problems

While we review and audit our pages there may be issues that we are not aware of. If you find a page that contains accessibility issues that we have not listed above, please let us know and we will look into this.

If you find a page that isn’t accessible, please contact rdues@bcu.ac.uk, providing the following details:

Your email will be acknowledged within three working days and we will provide a timescale for resolution if possible.

If you are unhappy with the response you have received from the University about your accessibility-related issue, you can make a complaint to the University by emailing accessibility@bcu.ac.uk providing the following details: 

Your email will be acknowledged within 1 week and we will provide details of the next steps and how the complaint will be dealt with within 3 weeks.

Enforcement procedure - The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 - AA standard, due to the known non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reason:

Non-compliance with accessibility regulations

Birmingham City University have a commitment to provide accessible web content. To ensure that we are making our existing content accessible and that all new content works for as many users as possible we have a roadmap in place that will allow us to continually improve our website. We aim to complete the following by September 2022:

Content not within the scope of the regulations

As some of our web pages house historical, legacy content we will not be updating all of our pages as they are out of scope of the regulation. However, if you would like to receive some of this content in an alternative format you can.

Preparation of this accessibility statement

This statement was prepared on 23/09/2020. It was last reviewed on 31 March 2022. The accessibility of the site is reviewed through a self-evaluation approach.